Terms & Details

Your deposit is non-refundable, however I will do all I can to support the completion of your journey. In-person appointments can be moved to video calls to honour the body's health and keep illness from spreading. Appointments can also be moved once no-questions-asked to accommodate unforeseen circumstances so long as appointments are still within a 2 week window. Changes must be communicated and made at least 24 hours in advance, except in the case of illness where we can convert an in-person appointment to a video call up to an hour before. All changes to your schedule must be communicated in writing (WhatsApp, Instagram DM, or e-mail) and accepting these schedule changes is at the discretion of Caroluna Tarot. Any missed appointments will result in your deposit being forfeit and any future appointments will require a new deposit. Arriving late to your appointment is at your discretion, but can result in your appointment being shortened to accommodate guests after you. Should you arrive more than 25 minutes late your appointment will be cancelled and will need to be rebooked with a new deposit. Communication goes a long way and I will always try and provide support and care where time allows. Your reading will be equitable, not equal, meaning you may receive more or less cards than in a previous Caroluna reading, or more or less than someone else’s reading (except in the case of a Wheel of the Year reading). As an intuitive reader I allow the energy present on the day to guide my hand when selecting cards and forming readings. 
You will be asked repeatedly if the reading is resonating with you, or if clarity is needed. My goal is to provide clarity and allow you to leave with a message that resonates within the time allotted. All effort will be made to communicate clearly and effectively; please communicate with me if you feel this is not being achieved. Any harm or abuse to my person, or that of another, physical, mental, spiritual, or financial during your session will result in the immediate end of your session, the forfeiture of your deposit, and being blocked from receiving any future readings. I ask that you attend your sessions in good faith, mindful of the energy you bring forward, intent on self-healing. As always, we do not welcome any third parties, entities or spirits to your reading and that includes children who cannot easily remain in a pram or buggy.